I’m not used to having an easy job. I just have to answer the phone and be nice to people, there’s a side bit that’s a combination of trivia game and scavenger hunt for whatever the heck is terribly beyond repair with our hyper-complicated invoices…
But mostly I’m here, trying not to be too obvious that there’s no actual work to be done.
I keep expecting to be shown the door for being a terrible slacker, but the truth is my role in this position is to keep the seat warm between calls from customers that I have no authority to solve… I just write stuff down and pass it off to some poor sucker who claims to be too overworked to take care of it.